FAQ
Frequently asked questions
Everything you need to know about booking a private villa with Costalegre Villas.
How do I book a villa?
Send your dates, group size, and priorities. A specialist shortlists villas that fit and confirms availability, rates, and inclusions before you commit — booked direct with the villa team.
Which airport should we fly into?
Puerto Vallarta (PVR) and Manzanillo (ZLO) both serve this coast, and which one is closer depends on whether your villa sits nearer Puerto Vallarta or further south toward Costa Careyes and Las Rosadas. We confirm the right airport for the villa you choose and arrange the ground transfer.
When is the best time to visit the Costalegre?
The dry season runs roughly November through May, and it is also the busiest — holiday weeks book furthest ahead and carry the longest minimum stays. The summer and early autumn months are greener, quieter and warmer, with a higher chance of rain.
Do you charge platform or booking fees?
No. You book direct — there are no marketplace markups or platform fees.
What is included — staff, chef, housekeeping?
It varies by villa. Many include housekeeping and staff; chef service may be included or arranged on request. We confirm inclusions before booking.
What are the rates, taxes, and minimum stays?
Rates, taxes, fees, and minimum stays vary by villa and season — holiday weeks carry longer minimums and premium rates. We verify the exact figures before you decide.
How do payments and deposits work?
Terms are confirmed in writing before booking and handled directly with the villa team. Specifics vary by property.
What is the cancellation policy?
Cancellation terms vary by villa and season and are shared in full before you book.
How quickly will you respond?
We typically respond within 24 hours.
Still have a question?
Send your dates and what you are looking for — we will help.